Customer Rating: Summary: Solid advice with examples Comment: If you have ever tried to write a complaint letter and did not receive satisfaction or even a recognition of your complaint you know the importance of getting it worded correctly the first time. Now attorney Janet Rubel has put together a collection of the standard complaint letters she uses. To make it even more convenient all the letters are also on the included CD. No matter what your need, if you want to write a complaint letter then you will find one in here that will give you the format that gets results. 101 Complaint Letters that Get Results is a recommended resource for everyone.